Last Updated: 2/18/2026
Sylva Enterprises LLC (“Sylva,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy describes in detail how we collect, use, process, disclose, store, safeguard, and otherwise handle information when you access or use our website, submit a flight request, purchase a service plan, communicate with us, or otherwise interact with Sylva (collectively, the “Services”).
Sylva operates as an air charter broker and is not a direct air carrier. Air transportation services are performed by independent, FAA certificated Part 135 air carriers that maintain operational control of each flight.
By accessing or using the Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.
This Privacy Policy applies to information collected through:
This Privacy Policy does not apply to:
Each FAA Part 135 operator maintains its own privacy practices and policies.
Personal Information means any information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with an individual or household.
Sensitive Information includes precise geolocation, payment credentials,government-issued identification numbers, passport numbers, and financial account information.
Service Providers means third-party vendors that process information on our behalf under contractual obligations of confidentiality.
Operators refers to independent FAA-certificated Part 135 direct air carriers that operate aircraft and maintain operational control of flights.
We collect information through direct submission, automated technologies, and trusted third-party providers.
When you submit a charter request or interact with our Services, we may collect:
Contact Information
Flight Request Details
Communications
Subscription or Membership Data
Payments for Sylva service fees are processed through secure third-party payment processors, including but not limited to Stripe.
Sylva:
Payment processors operate under their own privacy and security policies.
When you access our website, we may collect:
This data is used for analytics, security, fraud prevention, and operational improvements.
We may receive information from:
We use Personal Information for legitimate business purposes, including:
Sylva does not sell Personal Information.
Where applicable law requires, we process Personal Information under:
We share information only as necessary.
As a charter broker, Sylva may share flight request details with independent FAA-certificated operators solely for:
Operators maintain operational control of flights and operate under their own regulatory framework.
We may share information with vendors that provide:
Service providers are contractually restricted from using information for unrelated purposes.
We may disclose information if required by:
We may also disclose information to protect safety, enforce agreements, or defend legal claims.
In the event of a merger, restructuring, financing, acquisition, or sale, Personal Information may be transferred subject to confidentiality protections.
We implement reasonable administrative, technical, and organizational safeguards, including:
However, no method of transmission over the internet is guaranteed to be completely secure. You acknowledge this inherent risk.
We retain information only as long as reasonably necessary to:
Retention periods may vary depending on regulatory and business requirements.
We do not request passport numbers, government identification numbers, or full payment credentials through general website forms.
If sensitive information is required for flight execution, it will be requested separately through secure channels and may be transmitted directly to operators.
If you access our Services outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.
The Services are not intended for individuals under 18 years of age. We do not knowingly collect Personal Information from minors.
Depending on jurisdiction, you may have rights to:
Requests may be submitted to info@sylvajets.com. We may require identity verification before processing.
Sylva does not sell Personal Information.
We do not share Personal Information for cross-context behavioral advertising in a manner constituting “sale” under California law.
We may disclose information to service providers for legitimate business purposes.
We are not responsible for third-party websites linked through our Services.
We may update this Privacy Policy at any time. Updates will be posted with a revised “Last Updated” date.
Continued use of the Services constitutes acceptance of the revised policy.
Sylva Enterprises LLC
Email: info@sylvajets.com
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